Webinars are November 2, 9, 16 and 23, 2021 from 1:00-3:00pm EST.
Registration Deadline: October 26, 2021

Annahid Dashtgard Facilitation

Powerful facilitation is all about finding your own unique style and being yourself in front of a group, thereby encouraging others to authentically bring forward all of what they have to offer. At its core, it is about being deeply present. Each group, each situation calls for something different and the best facilitators know how to listen for, and serve this emerging truth.

We will explore how to create a comfortable learning environment, practice foundational facilitation skills in the three key areas of process, content and logistics and then look at what to do in the face of group conflict.

You will:

  • Learn about Emotional Intelligence and Deep Listening as the heart of effective facilitation;
  • Learn about the three key hats of facilitation: process, content and logistics
  • Learn about self-regulation, tone-setting and creating an effective and inclusive learning container;
  • Identify personal triggers in group conflict situations and practice de-escalation techniques;
  • Learn about group stages and healthy approaches to work with group conflict.

Four online modules each include a video lecture component, interactive webinar and course handouts. You will be asked to complete an end-of-course assessment to receive your course badge. The four online modules include:

  1. Cultivating Presence: Reading the Room
    The heart of facilitation is emotional intelligence and the deep listening ability to read what is happening in the room at both informational and feeling levels.
  2. Tips, Techniques and Trying
    How to set up a group container with practice facilitating a small group session.
  3. Triggers and Self-Management
    How to notice what is happening within ourselves so we can manage it, as the facilitator always sets the tone. We will identify our triggers and practice with them.
  4. Naming and Framing
    How we step into tense or challenging moments in a group is where the real art of facilitation sits. This week introduces a basic facilitator move in conflictual moments and how this applies in practice.
Management Certificate Program Modules

This course is part of the Anima Inclusive Management Online Certificate. When you complete all four online certificate courses recognizing skill proficiency in the areas of facilitation, diversity, management and conflict, you will receive the Anima Inclusive Management Certificate in downloadable format.

If you would also like to attend the mastery level in-person course format that is part of the Inclusive Leadership Certificate, you will be eligible for a 25% course discount. Contact us for the discount code.


Dates: Webinars are November 2, 9, 16 and 23, 2021 from 1:00-3:00pm EST (optional 30-minute Q+A after webinars)
Registration Deadline: October 26, 2021

Location: Online Course hosted through the Anima LMS (you will be sent a link after registration to get into the site).

Fee: $375 USD ($488 CAD tax included).
We keep 10% of spots open for a sliding scale. Please contact us for this option. 

Bonus: Register for all four courses in our Inclusive Management Certificate and receive a discount. Details here

Course Leader: Annahid Dashtgard, Author and Co-Founder

Contact: Info@AnimaLeadership.com or (416) 516-8728

Anima Cancellation Policy: There are no refunds for online courses, however we will offer 50% credit toward any other online courses.

Decoding Race for White Leaders: Creating Cultures of Belonging

The in-person course is offered as a two-day intensive including direct feedback and coaching from group facilitator; a full course manual (theory, exercises, reflection); snacks and beverages; all in a pleasurable and accessible location.
Day One is a dive into foundational facilitation skills, tips and best practices grounded in a theoretical framework pulling from fields of neuroscience, group psychology, systems change and equity. Topics explored include being present, directing group energy, handling group differences, and how to let the process unfold without controlling it. Group learning styles and process theory, emotional intelligence research and mindfulness techniques are also covered. Day One is all about learning to facilitate with presence and ease, accessing all of ourselves in the role.


Day Two addresses what to do when differences emerge in groups leading to conflictual situations. Many of us tend to contract, to take one side over another, to want to control or direct group response when this happens. How do we stay open to the transformational learning possible, to stay on the side of the whole? We start with our own conflict triggers then move into different frameworks and techniques for anticipating, analyzing and dealing with conflict.

As well, we’ll more deeply explore levels of awareness: on a cognitive level, being aware of various viewpoints on an issue and also differences in power, privilege and rank in a group; on an emotional level, being able to track what people are feeling and needing; and on an essence level, being able to sense what the emerging truth is that will allow for transformation and growth. Allowing group intelligence to emerge depends on our ability as facilitators to sit in the fire of conflict.

Leadership Certificate Program Modules

This course is part of the Anima Inclusive Leadership Certificate. When you complete all four in-person certificate courses you will receive a printed gold-embossed certificate recognizing leadership mastery in the areas of facilitation, diversity, management and conflict.


Date: Future in-person course dates will be determined as we learn more about Covid guidelines

Location: Centre for Social Innovation, 720 Bathurst St.; Toronto, ON; The Garage

Fee: $600 plus HST including snacks and materials.* (20% of our in-person course slots are sliding scale. Please enquirePlease note that there are also invoice and payment by cheque options.

Course Leader: Annahid Dashtgard, Author and Co-Founder

Contact: Info@AnimaLeadership.com or (416) 516-8728

Registration Not Currently Available

Anima Cancellation Policy:

  • 60 days or more prior to course: we offer a refund, minus a $100 administration fee.
  • Less than 60 days prior to course: we offer 50% credit towards next scheduled training, minus a $100 administration fee.
  • Day of, or day prior to, course: no refund or credit available. If you are unexpectedly unable to make the course, contact us about potentially sending a colleague in your place.

“The Inclusive Management Certificate was a great occasion to learn from the enormous experience of Anima facilitators and to experience their approach in action. The constant self-reflection and practice throughout the modules enabled and encouraged me to try out the strategies presented instantly. I applied something I learned in the course in every meeting, customer conversation or training I’ve led since.”

Connie Schwaerzer-Dutta, Centre for Social Inclusion and Migration, Germany

“Sharing with our supervisors in tandem with DEI work we are putting front and center to our culture work, Deep Diversity was a key piece that our people leaders needed. Everyone who attended from our organization found great value in the forum, content, and people. Thank you! We are excited to be working more with Anima!”

Faustina Bohling, Senior HR Director, Education Analytics, United States

“The Deep Diversity sessions were excellent for my professional development as a leader. It provided me with an opportunity to examine my own biases and beliefs and to extend this understanding to gain a deeper understanding of equity and inclusivity, particularly in creating safe, respectful and supportive working and learning environments for all students and staff. I highly recommend this leadership institute for supervisory officers and principals/vice-principals in school districts.”

Catherine Portt, Superintendent, Hastings Prince Edward District School Board, Canada

“The Anima Team created a safe and welcoming space for the workshop participants to have personal discussions about issues of social power, systemic discrimination and prejudice. The training was inspirational, energizing and engaging; bringing lots of ideas for my professional and personal growth. Thank you :) ”

Nasra Wehelie, Founder/CEO, Empathy 4 Equity, United States

“We wanted impactful learning in the area of diversity. The Deep Diversity Training with Anima Leadership is powerful and transformative. The way we work with each other and our families has changed in a meaningful way.”

Tobie Mathews, Coordinator Training and Development, Toronto Childrens’ Services, Canada

Anima led our staff through two days of training using the Deep Diversity lens, and I highly recommend it to others. The training was uniquely valuable in building our leadership skills and knowledge in our ongoing work on equity, diversity and anti-oppression. A key outcome was the development of stronger relationships and common understandings so that we can work more effectively together, and with others in our union and the broader community.

Elizabeth Dandy, Equality Director, Canadian Union of Public Employees, Canada

Have questions about the certification process?  Contact Anima Leadership for more information.